Click on one of the people below to find out more information.

  • John Gervais
    Owner/General Manager

  • John Toomey
    General Sales Manager

  • Mathew Rosenlund
    Business Manager

  • John Santoro
    Business Manager

  • Jim Gervais
    Used Car Manager

  • Bill Adamson
    Sales Associate

    Born in Shirley and a 40 Year resident of Ayer, Bill Adamson is a well-known and respected member of our community. He made his mark protecting and proudly serving as a Law Enforcement Officer for 23 years. In April of 1997, Bill Joined us here at Gervais Ford, quickly becoming one of our most recognizable and distinguished Salesmen. He has been honored by Ford Motor Company many times for his achievements in Sales and Service. When you're out and about keep an eye out for Bill, spending time with is family and 2 beautiful grandchildren and when the weather is nice you can find him cruising on his Harley, or better yet, stop by Gervais Ford and say hi to Bill. He is happy to help you navigate the automotive world and regale you with a story or two. 

  • John Delaney
    Sales Associate & Truck Specialist

    Originally from Pepperell, John, our Gervais truck specialist, spent 16 years successfully building up his knowledge and learning the ins and outs of Truck Equipment before he joined the Gervais family almost 2 years ago. Armed with a wealth of knowledge John came to Gervais to take on a new challenge in the world of Truck and Commercial Truck Sales. At Gervais he uses what he has learned to help individuals and businesses outfit their trucks to best suit their needs. When not at Gervais Ford John spends his time with his wife of 9 years and 3 kids. You can find him out and about in Leominster cheering on the kids at their many events or simply resting on the couch catching the Sunday game.  Come in and say hi to John, ask him about how we can help you fit your business with the right vehicle. He is here to be your guide in the world of trucks. 

  • Mark Fermanian
    Service Manager

    Arriving in 1964, Mark's family found a home in Harvard, Massachusetts. He began to make his mark by washing cars at Gervais Dodge in 1969. In 1988 Mark's love of the area inspired him to build a home in Ayer. Since then he has become an admired member of the community and has served on the Ayer planning board for over 10 years. However, it was his passion for cars that made Mark a name for himself here at Gervais with over 40 years in our Service Department. Our Gervais Family grew as Mark's two sons took after their dad and joined the Gervais family, part-time, through high school and college. His newest endeavor at Gervais is in Sales where he is ready to be your guide through the automotive world. You can always find Mark out and about with his dog Coco, or on the green swingin' a club with his 2 sons. Stop by Gervais Ford and say hi. Mark will great you with a warm smile.

  • Gloria Coffin
    Internet Manager

    Happily residing in Ayer, Gloria Coffin, a proud mother of 2, loves being a part of this peaceful community. She entered the auto industry about 4 years ago and quickly made her mark with our Gervais Family. As a member of our Digital Sales/ BDC team. Gloria brings with her a unique and fresh perspective from 23 years in various positions with Verizon.
    She is our digital voice, and manages our responses to online inquiries. She strives to get each digital client the information they need to make an informed decision about purchasing a vehicle.
    When she is off line, Gloria is continually on the go! With a goal to be a healthier person, she also has a love of food, especially Seafood and anything spicy. You may see her indulging from time to time at a local hang out, at the gym strength training or out riding her bike around town with her kids.
    Next time you are at Gervais Ford, Say "Hi", but, if you can't, just go to our website ( and request some vehicle information, or simply hit "Contact us" and send a note.
    Gloria is always ready to be your resource and answer any questions about our vehicles. So, click, say hi, let Gloria be your digital guide and start your car buying journey within the comfort of your own home. 

  • Jeremy

    Born and raised in Ayer, MA, Jeremy is our newest team member. He attended school locally in Ayer and transferred over to Littleton High School where he stayed active with the Lacrosse and Golf teams. He began working at the Jack-O-Lantern learning valuable skills that prepared him for college and beyond. You can still find Jeremy at the Jack-O-Lantern from time to time as he enjoys putting in some extra hours to stay busy. Graduating High School in 2013 Jeremy quickly perused a degree in Business Administration at Auburn University. He explored different types of sales positions helping to mold his skills and continue an active learning path. Jeremy graduated college in 2017 and has since returned home to Ayer to join the Gervais family with his father Mark. You can find Jeremy with his father chilling on the golf green. When you see him around say hi or stop into Gervais Ford. Jeremy is here to be your automotive guide.      

  • Ryan Galloway
    BDC & Marketing

  • Emily Babin
    Office Manager

  • Fred Avey

  • Mike Gervais
    Service Manager

  • Dean Farnum
    Service Manager

  • Jenn Tocci

  • Tracy Rust
    Customer Service
    978 772 6600

  • Lisa Mullins

  • Mike Gould

  • David Fetterhoff
    Parts Manager

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