Our Response to COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Gervais Ford is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Social distancing proximity (6ft) between all customers and employees
  • Follow any overriding guidelines put out by the CDC and the state of MA
  • Each employee will have temp taken before the start of each work day. Any employee with an elevated temperature will be sent home
  • Vehicles will be disinfected prior to and immediately after any test drives
  • Customers will have access to latex gloves and face masks provided by the dealership on entry
  • All common customer seating areas will be adjusted to meet the 6ft proximity requirement
  • All dealership common areas will be cleaned and sanitized throughout the day
  • Gervais Ford will have adjusted hours to provide time for nightly thorough cleaning and disinfecting of the whole dealership prior to opening every day

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Hours

  • Monday8:00 AM- 6:00 PM By Appointment
  • Tuesday8:00 AM - 6:00 PM By Appointment
  • Wednesday8:00 AM - 6:00 PM By Appointment
  • Thursday8:00 AM - 6:00 PM By Appointment
  • Friday8:00 AM - 6:00 PM By Appointment
  • Saturday9:00 AM - 4:00 PM By Appointment
  • SundayClosed

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  1. Gervais Ford

    5 Littleton Road
    Ayer, MA 01432

    • Sales: (978) 772-6600
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Get in Touch

  • Contact our Sales Department at: (978) 772-6600
  • Monday8:00 AM- 6:00 PM By Appointment
  • Tuesday8:00 AM - 6:00 PM By Appointment
  • Wednesday8:00 AM - 6:00 PM By Appointment
  • Thursday8:00 AM - 6:00 PM By Appointment
  • Friday8:00 AM - 6:00 PM By Appointment
  • Saturday9:00 AM - 4:00 PM By Appointment
  • SundayClosed